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Integrations: Booking form

Under Integrations, booking forms can be set up to use on your website. Any number of forms are possible.

Depending on the settings, booking forms can be used for:

  • Booking requests: Requests are sent via the form and created as requested bookings in the booking tool. You will receive an email about the request.
  • Binding bookings with credit card payment: After the booking has been entered, payment is made by credit card and the booking is then created in the booking tool as a confirmed booking. You will receive an email about the booking.

The booking form always works in two steps: first, the availability of the property at the specified time is checked. If availability is confirmed, the booking form will ask for your contact details (name, address, email, telephone number) and the number of people (adults and children). Additional settings and queries are possible for each booking form:

  • select one or more properties
  • up to 5 user-defined fields for additional information
  • display settings
  • customization of texts
  • optional: form without CSS; settings can then be completely customized on the website using your own CSS
  • optional: booking with credit card payment. Further information is available in a separate article.

For integration into a website, there are two types of codes for each form:

  • JavaScript (script)
  • iframe

Information on CSS stylesheets can be found in a separate article.

We recommend using the JavaScript version. If you use a website builder for your website, some systems do not allow JavaScript or it causes conflicts. In this case, you can use the iFrame code version.

The language of the form can be customized in the code:

... &locale=en

or 

... &locale=en

Forms can be customized in the booking tool software without having to change the code on your own website.

The forms are designed for use with up-to-date browsers. When using your website with outdated browsers (such as Internet Explorer), display problems may occur when using a booking form.

Under Message Templates in the Settings, you can set up an automatic message to the inquiring guest confirming receipt of the request.

Note on the use of booking forms

Booking forms make your work easier because only requests for available periods are accepted. Booking forms therefore always have the effect of reducing the number of requests you receive. For accommodations with low occupancy, a booking form is sometimes not useful. In this case, a general contact form or inquiries by email will result in more bookings from guests who, for example, inquire about several possible booking periods or want to get a clearer impression of the accommodation from communicating with the host first.

Note on the required pricing model

A pricing model is required to use a booking form. If no pricing model is stored or the data for the requested period is incomplete or missing, the request cannot be sent.

Note on older booking forms: Since the booking tool was updated to version 1.21 on October 16, 2025, a new, revised version of the booking forms is available. Previously created forms will continue to work, but can no longer be customized. If changes are necessary, you must switch to the new version of the forms.